Quality Priorities presented
17/07/2018
This article is more than five years old.
Priorities to maintain and improve the quality of care at Oxford University Hospitals over the next 12 months were presented to patients, Foundation Trust governors and members, and staff who attended the 'Quality Conversation' event at the John Radcliffe Hospital.
At the event, which was held on Thursday 12 July 2018, Dr Clare Dollery (Deputy Medical Director) detailed progress against the quality priorities for 2017-18 before doctors, nurses and other clinical staff talked about the quality priorities for 2018-19 which they lead on.
Other speakers included Professor David Mant (Non-executive Director and Chair of the Trust Board's Quality Committee) and Sally-Jane Davidge (Public Governor and Chair of the Council of Governors' Patient Experience, Membership and Quality Committee).
Many of the Trust's quality priorities for 2018-19 were chosen at a previous Quality Conversation event in January 2018 when frontline staff 'pitched' for their projects to be voted as quality priorities for the next 12 months.
Patients, governors - elected representatives of patients, members of the public and staff who are Foundation Trust members - and a wide range of staff chose the following 2017-18 quality priorities to be continued in 2018-19:
- Partnership working - including improving the patient experience by working closely with other organisations in the NHS, local authorities and the voluntary sector, to ensure that patients leave hospital in a timely way
- End of life care - ensuring the best possible experience for patients approaching the end of life and their families by introducing an electronic care plan
- Preventing patients from deteriorating - with a focus on identifying patients who are at risk of sepsis and blood clots, to prevent and treat these conditions
- Go Digital - using technology to empower patients, for example by launching a new Patient Portal so that patients can view their appointments and test results online
New quality priorities chosen for 2018-19 are:
- Safe surgery and procedures - introducing Local Safety Standards for Invasive Procedures
- Right patient every time - ensuring that the right patient receives a diagnostic test, procedure or treatment
- Lean processes - training staff to increase efficiency and improve patients' experience of their care
Dr Clare Dollery, Deputy Medical Director, says: "I would like to thank everyone who gave up their time to come to last week's Quality Conversation event. It is so valuable to receive the input of patients and staff into our quality priorities.
"Our staff are committed to providing compassionate and excellent patient care of the highest quality. The perspectives offered by patients and frontline staff ensure that we continue to focus on what really matters to the communities which we serve."
A summary version of the Trust's Quality Account 2017-18 - including progress against the 2017-18 quality priorities and full details of the quality priorities set for 2018-19 - is available on our website:
Quality Account Summary 2017/18 (pdf, 289 KB)