What is Multi Factor Authentication (MFA)?
What do I need to do to be ready for MFA?
I have already set up MFA on my OUH account. What do I do next?
If you already use MFA, or have downloaded the MS Authenticator and recorded your authentication device(s) on your OUH account, then you don't need to do anything else.
It is useful, however, to set up a secondary MFA method such as code sent by SMS to your phone or a phone call.
To set up another authentication method simply visit this web address and follow the on-screen instructions. Remember to keep your authentication methods up to date (e.g. if you get a new phone) and make sure you can access your device whenever you may need to sign into our systems.
What if I have received an authentication request on my phone, but I am not logging into anything?
Do not approve the request if you did not initiate it.
You should select 'deny' the request. If you are using the app, you may have to open the app in full in order to select this.
Please report any suspicious activity on your account to the IM&T Service Desk:
Tel: 01865 222822
Email: imandtservicedesk@ouh.nhs.uk