What did you think of your care?

Patients, carers, friends and family are welcome to leave feedback at any point.

Your feedback will help us to improve our hospital services and celebrate our successes with those members of staff who looked after you.

Your feedback is anonymous and can be given in the following ways:

Online survey

You can leave your feedback online using the link below:

Friends and Family Test Survey

If you cannot find the service that cared for you, please email your feedback to us.

Email: patient.experience@ouh.nhs.uk

Feedback card

Your ward or department may offer you a card for you to share your feedback with us.

Texts and IVMs

You may receive a text or an interactive voice message (IVM) on your landline after you leave hospital.

Videos

Learn more about the Friends and Family Test with the videos below.

Put us to the test... the NHS Friends and Family Test - YouTube

2020 standard version