NHS Maternity Survey 2023
We are conducting a survey about recent experiences of giving birth, antenatal and postnatal care.
If you are invited to take part you will receive a letter explaining how to participate. Taking part is voluntary and all answers are confidential.
If you have any questions, please contact Patient Experience.
NHS Inpatient Survey 2022
How was your experience of our hospital?
We are conducting a survey to find out what patients think about their care.
This is part of a national programme to improve patients' experiences while in hospital. Taking part in the survey is voluntary and all answers are confidential.
If you are selected to take part, you will receive a questionnaire in the post and text message reminders.
If you have any questions, please contact Patient Experience.
Questions or advice
For help and support, or an issue that needs resolving, please contact our Patient Advice and Liaison Service (PALS).
To change an existing appointment please see Appointments.
To make a complaint about your care or treatment (or that of someone close to you), please see Complaints.
Feedback
If you would like to give feedback about a particular ward or department, please complete the Friends and Family Test survey.
To provide general feedback about our Trust, or to praise or thank our staff for a positive experience, please email our Patient Experience Team on: feedback@ouh.nhs.uk
If you are commenting on a particular department, please be as specific as you can so that we can pass your message on to the relevant team.
We aim to respond within ten working days, so please do not use this email address for matters needing urgent attention.
We will not respond to messages containing abusive or foul language.
Children's patient feedback - have your say
Please complete our survey to tell us about your / your child's experience
For general comments or longer feedback messages please email: childrens.patientexperience@ouh.nhs.uk
We are also looking to record either video or audio children's patient stories. If you are interested in taking part, please contact our Young People's Executive.
Give feedback via Healthwatch
Patient stories
OUH patient stories cover a range of experiences, conditions and circumstances.
If you have had an experience in our hospitals, as either a patient or a carer of a patient, that you feel our staff could learn from, and you are willing to be interviewed about this, please contact us on patientinvolvement@oxnet.nhs.uk
Support for you and your family