Alert Coronavirus / COVID-19

If you have a new continuous cough, a high temperature, or a loss or change to your sense of taste or smell, do not come to our hospitals. Follow the national advice on coronavirus (COVID-19).

Please find information on our services and visiting restrictions in our COVID-19 section.

Patients and visitors must wear a face covering in our hospitals.

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COVID-19 Staff FAQs: Car parking and transport

Information alert box Last updated: 14 September 2021

This is a fast moving situation and we will try to keep this page as up-to-date as possible.
Please continue to check national guidance on the COVID-19 pandemic.

If your question is not answered below, and you are a member of staff, please speak to your line manager or email covidquestions@ouh.nhs.uk

If your question is about an OUH HR matter that isn't addressed here, please discuss this initially with your line manager who can then raise it with the HR consultant for your Division.

Some links are to documents on the OUH internal staff intranet: if you are a staff member and cannot access the intranet, please email covidquestions@ouh.nhs.uk and we will send you the document you need.

Please remember guidance is likely to change rapidly, so check back to see if you have the most up-to-date version of a document.

Staff parking

Please can I have an update on the current staff parking rules?

Staff parking in staff car parks, with a valid OUH staff parking permit, is still free.

If you have a permit, please renew it in the normal way, and you will not be charged.

How do I apply for a permit for the hospitals' staff car parks?

Apply for a new, or renewal, permit online:

Click 2 Park - Oxford University Hospitals

The website is accessible from home or at work on laptops/computers.

Permits are free, but you still have to be eligible - visit the Parking pages on the intranet for details.

Can I get a refund on my staff parking permit if I paid up front?

Yes. If you paid up-front for a permit earlier this year, please email transport@ouh.nhs.uk with your permit number and car registration. If you have already submitted a claim, please do not re-apply as this could delay your claim.

Can I get a refund if I paid by salary sacrifice?

Salary sacrifice payments ceased in April 2020 when free parking was introduced for staff.

Can I cancel my direct debit and get a refund?

There are no direct debit arrangements to pay for a parking permit. You can only pay up front, or by salary sacrifice.

My permit ran out during the pandemic. What do I need to do?

Please ensure that you apply for a permit as soon as possible. There is currently a waiting list for permits, so you should use one of the other options available until you have a valid permit. You will not be charged for your permit until, or unless, charges are re-introduced.