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Paediatric Consultant Advice Service (PCAS)

PCAS is an advice service for general practitioners and all primary healthcare professionals.

Paediatric consultants are available at the John Radcliffe Hospital 12.00 - 2.00pm Monday to Friday to give advice on non-urgent queries, and at the Horton General Hospital 9.00am - 9.00pm Monday to Friday.

They will also respond to requests for advice sent by email. Email responses will be within 24 hours to the sender's mailbox.

Kindly use accounts to send emails, as responses will only be to accounts.

This service will not replace the standard referral route for the urgent assessment of sick children. The service has been approved by the local commissioning team and it is designed to reduce outpatient referrals.

How to use the service


Send requests to:

For patient-specific advice the patient's NHS number, address and date of birth should be on the email.


  • John Radcliffe Hospital: 0300 304 7777 Bleep 4734
    12 noon - 2.00pm Monday to Friday
  • Horton General Hospital: 0300 304 7777 Bleep 403
    9.00am - 9.00pm Monday to Friday