Counter fraud

You should report your concerns immediately via email or online. Your concerns will be completely confidential and this can be done anonymously.

Your concerns can be raised through any of the following:

• Anti-Crime Service: 0845 3000 3333
  
• Fraud Specialist (TIAA): victoria.dutton@tiaa.co.uk
• Fraud and Corruption Reporting Line: 0800 028 40 60
  
• Report NHS fraud | Help fight fraud within the NHS

Once a concern is received, this is managed by our external counter fraud provider, TIAA.

TIAA is responsible for the initial fact-finding investigation and any further formal investigation. Support to this process is provided internally by the Assistant Director of Workforce (Employee Relations).

In some cases, once the TIAA investigation is completed, further action may be required under the Trust's Conduct and Expected Behaviours Procedure. In these cases, the employee's Line Manager will usually be responsible for managing the process with support provided by the Divisional Workforce Team.

Wellbeing support

• Wellbeing Champion - Guide to Health and Wellbeing
  
• Occupational Health
  
• Employee Assistance Programme (CareFirst)
  
• Staff Support Service (Psychological Medicine)
  
• OUH staff networks
  
• Chaplaincy
  
• Staff Side - Trade Unions (sharepoint.com)
  

Escalating a concern

If you feel your concern is not being responded to, you can escalate your concern through the following route:

1. Chief Finance Officer (OUH)
2. Director of Fraud (TIAA)