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Oxford University Hospitals NHS Foundation Trust

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CQC survey shows improvements in maternity services at local hospitals

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The Care Quality Commission (CQC) has published its National Maternity Survey and results show that Oxford University Hospitals NHS Foundation Trust has improved its patient experiences since last year.

Women throughout England who gave birth in February 2018 were asked various questions about their experiences in hospital, including the first time they saw a clinician or midwife, care during labour and birth, and the care provided at home in the weeks following the arrival of their baby.

Some highlights for our services include:

  • the Trust scored in the top 20 percent of trusts nationally on nine questions, including choices of where to give birth, the duration of the hospital stay after having a baby, and information on physical recovery and emotional changes after birth
  • the survey showed that there was an improvement in care provided during labour and birth compared with other trusts
  • the average service score was 80.7 percent - slightly higher than in 2017
  • the survey showed improvements in choice of locations for antenatal check-ups, advice and support in early labour, and the speed in responding to requests for assistance in hospital after giving birth

Sam Foster, Chief Nurse at the Trust, said: "We're pleased to see that we performed well in this survey, and that the women who took part largely had positive experiences in our hospitals with high quality care and treatment during their pregnancy and birth.

"This is testament to the hard work and dedication of our staff, and their efforts to give compassionate care to pregnant women and new mothers.

"While we're glad of the positives, the survey also highlights where we can do better and we always strive to provide the best care possible. This survey, along with further patient and family feedback and our staff survey, will help us develop an action plan to improve services for women, their babies, and their families."

To see the full results, please visit the CQC website.