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Oxford University Hospitals NHS Foundation Trust

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Two OUH Unsung Heroes make national shortlist

14/11/2019
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We are delighted to announce that two members of our staff have been shortlisted in the prestigious NHS Unsung Hero Awards, the national awards for non-medical / non-clinical NHS staff and volunteers who go above and beyond the call of duty.

Shorlisted in the Unsung Hero Awards IT & Digital Category...

Alessandro Mirto, Divisional Informatics Manager, Clinical Governance

Jane Kilbey, Clinical Governance Co-Ordinator for our Surgery and Oncology Division, says:

"Alessandro has an extensive knowledge of IT and he has made a huge impact on the Governance process and within the Divisional team. He has designed and built the first Clinical Governance Database Application Suite which allows an effective, efficient and secure management of the progress of incident investigations from their initial reporting to the completion of their action plans.

"As part of his role Alessandro has designed and developed complex databases for which he also provides training to other member of the staff to allow them to customise by themselves the tool tailoring it to their needs.

"Alessandro has become in a short amount of time, a key person within the Division for the IT and he has contributed to the deep improvement of our services. As part of the Go Digital project he has been able to lend his IT expertise and project management knowledge to the team and has contributed to their successes.

"He is always eager to pass on his knowledge to other colleagues to help them to build up their IT skills, helping to troubleshoot any IT errors within the office."

Shorlisted in the Unsung Hero Awards Admin & Clerical Category...

Mohammad Awais Abid, Ward Clerk, Sir Michael Sobell House Hospice Inpatients

Mohammad's nominator, Dr Rachel Clarke of Sobell House says:

"I nominated Mohammad because he goes so far above and beyond the usual roles of a Ward Clerk - choosing to involve himself in some of the most difficult and skilful conversations needed in hospital, those that happen with bereaved families immediately after their loved ones die.

"He is the person who sits down with patients when they return to the Sobell to collect the death certificate, gently and carefully explaining the logistics of what happens next, trying to answer all their questions at a distressing time.

"In many hospices, only the nursing staff do this, but Mohammad wanted to help in this way. He is also unfailingly compassionate, sensitive, kind and caring with every patient and family member - a real beacon of NHS care.

"We all think of him as the beating heart of the ward, such a wonderful example to us all."

Winners will be announced at the National 2020 Unsung Hero Awards ceremony on 28 February 2020 at The Hilton, Deansgate, Manchester.

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