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Oxford University Hospitals NHS Foundation Trust

Coronavirus / COVID-19

If you have a new continuous cough, a high temperature, or a loss or change to your sense of taste or smell, do not come to our hospitals. Follow the national advice and stay at home for seven days.

Important information about our services and restrictions on visiting our hospitals can be found in the COVID-19 section.

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COVID-19 Staff FAQs: Miscellaneous

Last updated: 29 May 2020

This is a fast moving situation and we will try to keep this page as up-to-date as possible.
Please continue to check national guidance on the COVID-19 pandemic.

If your question is not answered below, please speak to your line manager or email covidquestions@ouh.nhs.uk

If your question is about an HR matter that isn't addressed here, please discuss this initially with your line manager who can then raise it with the HR consultant for your Division.

Some links are to documents on the OUH internal staff intranet: if you can't access the intranet, please email covidquestions@ouh.nhs.uk and we will send you the document you need.

Please remember guidance is likely to change rapidly, so check back to see if you have the most up-to-date version of a document.

Miscellaneous FAQs

What is the Trust doing about social distancing in our hospitals?
National guidance has confirmed we can keep the restaurants on all hospital sites open - as well as food and drink concessions - but this is only possible if staff practise social distancing.

Stand two metres apart in queues.

If sitting in the restaurants or cafes, one member of staff only to sit at each table.

Do not move the chairs, leave as placed

If some staff do not practise social distancing, all staff lose out. Please help us to help you by adhering to the social distancing guidelines set out above.
How can I wash my uniform safely at home?
When washing your uniform (or clothes which you have worn in the clinical environment if you are a member of staff who doesn't wear a uniform) at home, you should:

take your washing home in a washbag or plastic bag

wash your uniform separately from other household linen

empty the bag you've put your uniform in and put the clothes straight in the drum (please do not use alginate bags as they can damage your machine - this is updated guidance from NHS England)

wash your hands after handling the laundry

ensure the load is no more than half the washing machine capacity

wash at the maximum temperature the fabric can tolerate, then iron or tumble-dry

You can clean your machine once a week with a mild bleach solution on a hot wash.

Why is there no hand sanitiser when entering a building?
Hand sanitiser use is being prioritised, and is being restricted to clinical areas. Hands should be cleaned before entering and leaving clinical areas. The Infection Prevention and Control Team will review this as the situation progresses.
Is there a contact number / email address that University employees with OUH honorary contracts already in place can contact to offer their services during this emergency period?
Yes - please see the forms below. If there are problems registering, email laura.bick@ouh.nhs.uk

Call for qualified medical staff
Call for medical students
Call for AHPs
Call for nursing staff

There are many researchers who are 'working from home' but have honorary contracts in place allowing them to have patient interaction.
What are the minimum mandatory training requirements for new starters and for people being redeployed during the COVID-19 crisis?
New starters joining OUH are receiving a new welcome pack in place of the face to face corporate induction. This includes what mandatory training requirements they should complete and how to do this through our electronic learning management system (e-LMS).

We advise new starters to discuss with their line manager if there are specific subjects they should complete first to ensure the safety of them self, their team and our patients.

To summarise, the minimum mandatory training requirements that new starters / our people being redeployed should complete within the workplace are:

Fire Safety Checklist - in conjunction with their line manager (all new starters / redeployments)

Infection Prevention and Control - online via e-LMS (all new starters / redeployments)

Moving and Handling - a two- hour face to face essentials information session (clinical new starters / redeployments)

Resuscitation - theory online via ELMS and targeted face to face training (relevant clinical staff)

In addition, the following role specific training requirements are essential:

Personal and Protective Equipment (PPE) training - face to face sessions (relevant frontline staff)

Back to the ward - face to face sesions (relevant frontline staff being / likely to be redeployed)

Why are the doors around the hospital not being wedged open as they can be a path of transmission?

We do understand this concern, however we have to remember that there is still a risk of fire. These are fire doors that need to be kept closed to keep everyone safe.

Good hand hygiene and high touch areas being cleaned with Clinell wipes will also help reduce this risk.

I am a staff member working in the community and am concerned that a patient I have seen needs support. How do I access the army of NHS volunteers I’ve seen advertised on the news?
OUH Voluntary Services do not have access to these volunteers - please use the Royal Voluntary Services website:

NHS Volunteer Responders - Referrals
I have been contacted regarding a non-PPE donation. Whom should I contact?
For non-PPE donations you should contact Oxford Hospitals Charity who are kindly co-ordinating offers of food, toiletries etc. at:

Email: ouh.charitysupport@ouh.nhs.uk
Our team frequently handles keys and other items returned to us by clinical staff. How can we reduce the risk of transmission?

Staff should wash their hands after dealing with items from clinical staff.

If I'm stopped by the Police and asked to prove that I'm a key worker, what can I use?
We have received information from Thames Valley Police to say that your ID badge will be sufficient proof of NHS employment should you be stopped by an officer.

There is no expectation that NHS staff should provide letters to the Police as identification.

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