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Contact us - patients and parents

Is it an emergency?

ImportantContact your family doctor or go to your Emergency Department if you are very worried about your health or that of your child and are unable to wait for a response.

Advice line: 01865 737656 or

This is not an emergency service.

This is covered by our advanced nurse practitioners. We can offer advice about blood results, medication queries, concerns about flares, vaccinations and liaise with your other healthcare providers (GPs, practice nurses, etc). We can also pass messages on to other members of the team.

We try to respond quickly during normal working hours (Monday - Friday) and prioritise urgent calls/emails.

When leaving an answerphone message, please help us by:

  • speaking clearly
  • leaving your name/your child’s name and date of birth and your contact number; these are essential for a swift reply
  • leaving concise details about your concern to help us prioritise calls.

We generally respond to calls/emails the same day or next working day.

Appointments: 01865 737872

Appointments can be rescheduled and urgent appointments are usually available if needed.

If you are unable to attend an appointment, please give us a call to arrange another time. We can then offer your previous slot to someone else.

For ophthalmology appointments at the Nuffield Orthopaedic Centre, please contact this number. For ophthalmology appointments at the Oxford Eye Hospital, please call 01865 234567.

General contact details

Oxford Paediatric and Adolescent Rheumatology Centre (OxPARC)
Nuffield Orthopaedic Centre
Windmill Road
Oxford OX3 7HE

Tel:01865 737872


Please contact the Patient Advice and Liaison Service (PALS) in the first instance:

Patient Advice and Liaison Service (PALS)

For information on how to make a formal complaint, please visit:

Comments and complaints