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Oxford University Hospitals NHS Foundation Trust

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Patients and staff choose quality priorities


Patients, Foundation Trust governors and members, and a wide range of staff took part in an event on Monday 13 January 2020 to help choose Oxford University Hospitals' Quality Priorities for the next 12 months.

They participated in the Quality Conversation event, organised by the Trust's Clinical Governance team, which included a Dragons' Den style video in which staff 'pitched' for their 10 projects - the Trust's Quality Priorities for 2019/20 - to be continued as Quality Priorities for 2020/21.

It provided an insight into why the Trust chose these projects as priorities - under the three themes of patient safety, clinical effectiveness and patient experience - and what progress has been made over the last 12 months.

After watching the video, attendees at the Quality Conversation event discussed not only which existing Quality Priorities should be maintained in 2020/21 but also which new priorities should be chosen for the next 12 months.

Themes for possible new priorities included:

  • patient safety huddles
  • mental health care for patients
  • improving the administration of booking appointments for patients
  • working across organisational boundaries in health and social care to help patients get home safely with the right support, and
  • focusing on staff wellbeing and morale.

Professor Meghana Pandit, Chief Medical Officer and Sam Foster, Chief Nursing Officer said: "We would like to thank everyone who gave up their time to come to the Quality Conversation event. It is so valuable to get the input of patients and staff into our quality priorities - their perspective will ensure we focus on what really matters to the communities which we serve."

When the Trust Board has agreed the Trust's 2020/21 Quality Priorities, these will be communicated as widely as possible.

Our 2019/20 Quality Priorities are available on our website.