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Oxford University Hospitals NHS Foundation Trust
Clinical Haematology

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Haemophilia and thrombosis patient information



England Infected Blood Support Scheme

England Infected Blood Support Scheme -

We support people historically infected with hepatitis C and/or HIV from NHS blood or blood products. We also help families, civil or long-term partners after the death of someone infected.

If you have any queries about the England Infected Blood Support Scheme (EIBSS), you can contact us:


Tel: 0300 330 1294 Monday to Friday 9.00am - 5.00pm

You can write to us at:

NHS Business Services Authority
Bridge House
152 Pilgrim Street
Newcastle Upon Tyne NE1 6SN

The Haemophilia and Thrombosis Centre

Tel: 01865 225316

Healthcare at Home

Service and delivery information

Delivery days according to postcode

  • GL and HP deliveries on a Tuesday, Tuesday Evening and Friday
  • MK deliveries on a Monday Evening, Wednesday and Friday
  • NN deliveries on a Monday, Wednesday, Wednesday Evening and Thursday
  • OX deliveries on a Tuesday, Tuesday Evening and a Friday
  • RG and SL deliveries on a Tuesday, Friday and Friday evening

You will receive a two hour delivery window by text message and can track your delivery on the day it's due via the HaH website:

The day before, you can get a one hour window.

Thrombosis resources

We have an information booklet for patients taking oral vitamin K antagonists (e.g. Warfarin). Please ask for a copy when you start your anticoagulant therapy.

Important information for patients on anticoagulation with vitamin K antagonists (pdf)

We also have leaflet for patients who:

  • are referred to the DVT Clinic
  • have been diagnosed with a DVT
  • have a thrombus (clot)
  • need Vitamin K (Phytomenadione)
  • have a leg in a certain position because of a plaster cast or appliance and are in danger of developing a clot.

Please see our 'Patient leaflets' page for the full A-Z of our patient leaflets