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Clinical Haematology

Alert COVID-19

Please find service updates and current visiting rules in our COVID-19 section.

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Haemophilia and thrombosis patient information

March 2022 - COVID-19 update

Our Haemophilia Services are being adapted to reduce the risk of transmission of coronavirus to patients, and to allow staff to support the Trust's overall emergency response if needed.

We aim always to have sufficient specialised staff to support urgent care for all our patients with bleeding disorders. Please telephone us if you have a bleed or another concern related to your bleeding disorder.

Adult Haemophilia Service

We are converting all face to face clinic appointments to telephone appointments except in exceptional circumstances.

We will telephone you the same morning, and at approximately the same time, as your previously scheduled appointment.

We will update you when the service returns to usual clinic appointments.

Children's Haemophilia Service, Oxford Children's Hospital

We are converting any routine follow-up appointments where no bloods are required to telephone clinics. If you are due bloods then currently we will still see you as planned if you and those in your household remain well.

Children with central lines who develop a temperature will still need to attend their local hospital for review and blood cultures. Parents should call ahead to their local hospital so that they know where they should attend due to current enhanced screening of patients with temperatures.

Please do not come to the hospital if you have respiratory symptoms or should be in isolation based on Government advice because of potential exposure to coronavirus.

Please telephone us if you have a bleed and we will be able to advise you over the phone; if following phone assessment, you require medical review we will direct you to the most appropriate place to be seen.

Delivery of medicines

NCHA Guidance on Doorstep Delivery Procedure Changes for Clinical and Medicines Homecare Services (pdf, 174 KB)

Healthcare at Home

Message from Healthcare at Home - delivery service for factor concentrates or Hemlibra (pdf, 201 KB)


COVID-19 - new rules on visitors to our hospitals


England Infected Blood Support Scheme

England Infected Blood Support Scheme

We support people historically infected with hepatitis C and/or HIV from NHS blood or blood products. We also help families, civil or long-term partners after the death of someone infected.

If you have any queries about the England Infected Blood Support Scheme (EIBSS), you can contact us:


Tel: 0300 330 1294 Monday to Friday 9.00am - 5.00pm

You can write to us at:

NHS Business Services Authority
Bridge House
152 Pilgrim Street
Newcastle Upon Tyne NE1 6SN

Haemophilia and Thrombosis Centre

Tel: 01865 225316

Healthcare at Home

Service and delivery information

Delivery days according to postcode

  • GL and HP deliveries on a Tuesday, Tuesday Evening and Friday
  • MK deliveries on a Monday Evening, Wednesday and Friday
  • NN deliveries on a Monday, Wednesday, Wednesday Evening and Thursday
  • OX deliveries on a Tuesday, Tuesday Evening and a Friday
  • RG and SL deliveries on a Tuesday, Friday and Friday evening

You will receive a two hour delivery window by text message and can track your delivery on the day it's due via the HaH website.

The day before, you can get a one hour window.

Thrombosis resources

We have patient information leaflets for patients who:

  • are referred to the DVT Clinic
  • have been diagnosed with a DVT
  • have a thrombus (clot)
  • have a leg in a certain position because of a plaster cast or appliance and are in danger of developing a clot.
  • are started on oral vitamin K antagonist medication (e.g. Warfarin)

Please see our 'Patient leaflets' page for the full A-Z of our patient leaflets

Last reviewed:07 March 2022