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Alert Coronavirus / COVID-19

If you have a new continuous cough, a high temperature, or a loss or change to your sense of taste or smell, do not come to our hospitals. Follow the national advice on coronavirus (COVID-19).

Please find information on our services and visiting restrictions in our COVID-19 section.

Patients and visitors must wear a face covering in our hospitals.

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Visitor FAQs

Information alert box Important announcement

As of 31 December 2021, routine visiting to the Oncology and Haematology wards has been suspended until further notice.

This precautionary step has been taken to reduce the risk to some of our most vulnerable patients.

As of 4 January 2022 - visiting is suspended in Ward 6F / SEU.

From Wednesday 12 January 2022, visiting is suspended at the Emergency Assessment Unit at the Horton General Hospital.

With the exception of the Oncology and Haematology wards and any current suspensions, we will still follow the 'Rule of One'. When you request a visiting 'slot', we will ask you the following questions.

Have you, or has anyone living in your household, had COVID-19 in the last 10 days?

Have you been informed that you have been in contact with COVID-19 in the last 10 days and you need to isolate (i.e. you are not fully vaccinated)?

Do you have a fever, a cough, a sore throat, a running nose, headache or sneezing?

If you answer 'Yes' to any of the above - we apologise, but for the safety of our patients and staff we cannot allow you to visit.

If you answer 'No' to all of the above - we will ask you if you can do a lateral flow test on the day of your visit.

You may only visit the hospital if your lateral flow is negative. Please bring us an email, text message or dated photograph of your lateral flow result.

If you cannot carry out a lateral flow test, we strongly advise you to delay your visit until you have obtained some test kits.

While on Trust premises you must wear a face mask. Do not remove this when you are with your loved one. You must wash your hands before and after holding hands - gloves are not needed for handholding.

Visitors exempt from wearing a mask must show evidence of medical exception and of a negative lateral flow test.

We strongly recommend that all our visitors have received two doses of the COVID-19 vaccine, plus a booster, especially in light of the emergence of the Omicron variant.

Thank you so much for helping us keep our patients, visitors and staff safe.

Rule of One

We follow the 'Rule of One' - our inpatients can have one visitor, for one hour, once per day.

Ward staff will contact patients' loved ones to arrange visits in advance and book the visiting slot.

If your friend or family member is in one of our Emergency Assessment Units or Same Day Assessment Units, please contact the unit directly to book a slot.

It is important to stay within your booked slot to help us maintain essential social distancing on our wards.

Please do not visit our hospitals or hospices if you feel unwell.

Please also keep a two metre distance from other people and wash/sanitise your hands regularly. See our safety rules.

Maternity patients

Please visit Maternity Services


One parent or guardian for as long as required, but no siblings please.

Patients at the end of their life

Please speak to the nurse in charge.

Patients who cannot make decisions for themselves

Please speak to the nurse in charge.

A&E attendances and outpatient appointments

Patients attending our Emergency Departments and Outpatient Departments must attend unaccompanied unless there are exceptional circumstances.

Exceptional circumstances

Some exceptional circumstances will require case-by-case assessment, for example:

  • children
  • patients with learning disabilities
  • designated carers
  • patients who can't make decisions for themselves.

Please discuss with the ward manager or nurse in charge.

Keep in Touch

We offer a Keep in Touch service to help you contact loved ones in hospital.

Last reviewed:12 January 2022