- people infected through contaminated blood or blood products
- family members, carers and others affected by the Infected Blood Scandal.
There are 16 IBPS centres across the UK. Most people are seen within their local service, although you may choose to access support in another area if you prefer.
Support is provided by clinicians who understand the history of the contaminated blood scandal and the complex impact it has had on individuals and families.
The service is free and appointments can take place:
- in person
- by telephone
- via video call.
In Oxford, face to face appointments are held at:
Oxford Haemophilia and Thrombosis Centre
Nuffield Orthopaedic Centre
Windmill Road
Headington
Oxford OX3 7HE
How to find the Nuffield Orthopaedic Centre
How to refer
You can refer yourself to the service and/or make a referral on behalf of someone else, with their consent.
With your agreement, professionals involved in your care, such as your GP, healthcare provider or support worker, can also make a referral.
You can make a referral by any one of the following methods.
Online
Online referral form - Infected Blood Psychological Service
Telephone
Tel: 0800 458 9473
Tel: 0203 417 0280
Email: IBPS@ouh.nhs.uk
What to expect
After receiving your referral, a member of the team will contact you to arrange an initial appointment. We aim to offer appointments within 14 days where possible.
The first appointment is an opportunity to discuss your experiences and the support you may need. If ongoing psychological support would be helpful, we will agree a plan for further sessions with you.
The team can also help connect you with additional support services, including:
- benefits advice
- housing support
- employment guidance
- financial advice.
There may also be opportunities to connect with others who have had similar experiences.
Confidentiality
Further information about confidentiality, privacy, and how your information is managed can be found in the service privacy notice and on the national IBPS website.
Further support
Urgent mental health support
IBPS is a routine service and does not provide emergency or crisis support.
If you need urgent mental health assistance:
- call NHS 111 and select the mental health option
- visit your nearest Emergency Department (A&E)
- contact your GP urgently.
General mental health support
What we do to support you and make a difference | Mind
Find NHS talking therapies for anxiety and depression - NHS website
NHS Oxfordshire Talking Therapies - for anxiety and depression
Call 111 for the free 24/7 Oxfordshire and Buckinghamshire Mental Health Helpline
Call 116 123 for Samaritans - free 24/7 confidential emotional support
Text Shout to 85258 - free 24/7 confidential and anonymous text support service: volunteers aim to respond in under five minutes
Hepatitis C
HIV
Support with diagnosis, care and life with HIV - Positively UK
Find Your Four to live well with HIV
Hepatitis B
British Liver Trust - Pioneering Liver Health
Bleeding disorders
Haemophilia & Bleeding Disorders Counselling Association (HBDCA)
Sickle Cell
Sickle Cell Society - Supporting People Affected by Sickle Cell Disorder
