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Clinical Haematology

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Please find information on our services and visiting restrictions in our COVID-19 section.

Please see our latest guidance on face masks.

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Clinical Nurse Specialists (CNS)

Clinical Nurse Specialists offer support, advice and guidance to patients with cancer and other haematological disorders.

All patients with cancer should have access to a Clinical Nurse Specialist. They are usually present with the consultant when a diagnosis of cancer is given, but if you are unsure if you have seen one, please ask your consultant.

Clinical Nurse Specialists work closely with hospital clinicians to maximise the independence, dignity and quality of life of people suffering from cancer. They also liaise closely with community carers and GPs to ensure the highest quality of care at home.

You may see the Clinical Nurse Specialist when you are on the Haematology Ward, whilst having chemotherapy treatment in the Haematology Day Treatment Unit or in the Outpatient Department.

Clinical Nurse Specialists offer:

  • a contact point for people with cancer or other haematological disorders at any stage
  • information about the illness
  • help with physical symptoms such as pain, fatigue or nausea
  • someone to talk to about worries or problems
  • telephone clinics.

They also offer advice and support for patients, relatives, carers and friends on:

  • treatments, such as radiotherapy, chemotherapy and bone marrow transplant
  • continued care at home
  • relationship, fertility or sexual issues
  • how to manage financial problems.

To contact the Clinical Nurse Specialists please get in touch with:

Administrator for Haematology Specialist Nurses
CNS Office, Level 2 Admin Floor
Oxford Cancer and Haematology Centre
Churchill Hospital
Old Road
Headington
Oxford OX3 7LE

Tel: 01865 223 859 / 235 884

In due course we will give you contact details for your Clinical Nurse Specialist, who can be contacted by telephone.

Monday to Friday 9.00am - 5.00pm

Triage Assessment Team

If you are at home and unwell, please contact the Triage Assessment Team.

  • Tel: 01865 572192
  • Monday to Friday 8.00am - 8.00pm
  • Weekends: 8.00am - 8.00pm

At all other times please contact the Haematology Ward.

Key Workers

Clinical Nurse Specialists ensure all patients cared for at the Churchill Hospital have a Key Worker.

A Key Worker, with the consent and agreement of the patient, takes a key role in co-ordinating care and promoting 'continuity' - for example, making sure patients know who to ask for information and advice. The Key Worker is the main point of contact with the hospital.

This role is usually carried out by the Clinical Nurse Specialist, but on discharge, or if care is transferred to another team or hospital, the Key Worker may change. We let patients know if and when this happens.

If you have any questions about Key Workers, please speak to the Clinical Nurse Specialist.

Sharing important information with us

We aim to give our patients all the information and advice they need. We do understand that sometimes this information may be difficult to take in or accept.

Do please tell us if you have views or beliefs that influence your decisions about your care.

For example, if you have made a Living Will and made an advance decision that you do not wish to be resuscitated in the event of a cardiac arrest (your heart and breathing stopping), it is important to let your consultant know, so that everyone involved in looking after you is aware.

Living wills - Age UK

Even if you have not made this decision, your doctor may decide with you in some circumstances that you would not benefit from resuscitation, although all other treatments and support may continue.

If you have any concerns at all, or want to talk about this, please let your doctor or nurse know.

It is also important that you inform your consultant if you have appointed someone to make decisions on your behalf about your medical treatment in the event that you are unable to do so yourself (a Lasting Power of Attorney).

Last reviewed:27 May 2022