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Oxford University Hospitals NHS Foundation Trust

Coronavirus / COVID-19

If you have a new continuous cough and/or high temperaturedo not come to our hospitalsFollow the national advice and stay at home for seven days

Important information about our services and restrictions on visiting our hospitals can be found in the COVID-19 section.

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Contact us

  • Clinical Laboratory Immunology
    Churchill Hospital
    Churchill Drive
    Old Road
    Oxford OX3 7LE
  • Specimen Reception / Enquiries: 0044 (0) 1865 225995
  • Email:

Opening times

  • Monday to Friday - 09:00 to 17:30 GMT
  • Saturday: Closed
  • Sunday: Closed

Complaints procedure

The Department of Immunology has in place an internal policy (Immunology 1488 - Immunology department complaints procedure) for dealing with complaints which was guided by the Trust document - Management of Patient's Comments, Concerns and Complaints Policy and Procedure, as a result all staff are aware of how best to direct these.

If you have a complaint about any aspect of our service then please feel free to contact the department by phone on 01865 225995, or alternatively via email to

Alternatively, please see the Trust website for further information on making a complaint.