Skip to main content
Oxford University Hospitals NHS Foundation Trust

Alert Coronavirus / COVID-19

If you have a new continuous cough, a high temperature, or a loss or change to your sense of taste or smell, do not come to our hospitals. Follow the national advice on coronavirus (COVID-19).

Please find information on our services and visiting restrictions in our COVID-19 section.

Patients and visitors must wear a face covering in our hospitals.

This site is best viewed with a modern browser. You appear to be using an old version of Internet Explorer.

Contact us

  • Clinical Laboratory Immunology
    Churchill Hospital
    Churchill Drive
    Old Road
    Oxford OX3 7LE
  • Specimen Reception / Enquiries: 0044 (0) 1865 225995
  • Email:

Opening times

  • Monday to Friday - 09:00 to 17:30 GMT
  • Saturday: Closed
  • Sunday: Closed

Complaints procedure

The Department of Immunology has in place an internal policy (Immunology 1488 - Immunology department complaints procedure) for dealing with complaints which was guided by the Trust document - Management of Patient's Comments, Concerns and Complaints Policy and Procedure, as a result all staff are aware of how best to direct these.

If you have a complaint about any aspect of our service then please feel free to contact the department by phone on 01865 225995, or alternatively via email to

Alternatively, please see the Trust website for further information on making a complaint.