Skip to main content
Oxford University Hospitals NHS Foundation Trust
Oxfordshire Children's Diabetes Service

Alert Coronavirus / COVID-19

If you have a new continuous cough, a high temperature, or a loss or change to your sense of taste or smell, do not come to our hospitals. Follow the national advice on coronavirus (COVID-19).

Please find information on our services and visiting restrictions in our COVID-19 section.

Patients and visitors must wear a face covering in our hospitals.

This site is best viewed with a modern browser. You appear to be using an old version of Internet Explorer.

Team contacts

For emergency contact details please see 'Urgent Advice'

Urgent advice

Consultants

  • Dr Taffy Makaya, Lead Diabetes Consultant
  • Dr Rachel Besser, NPDA and Research Lead
  • Dr Fiona Ryan, Clinical Lead
  • Dr Ranjini Mohan

Specialty Doctor

  • Dr Rosemary London
  • Dr Supriyo Basu

You may see a doctor whose name is not on the list. This is because we help to train doctors in our hospitals, and sometimes they join our team for a year of specialist training. Our trainee doctors are always closely supervised by an experienced member of our multidisciplinary team.

Paediatric Diabetes Specialist Nurses

Mrs Jane Haest, Lead Paediatric Diabetes Specialist Nurse and Operational Lead

Mrs Diana Yardley

Mrs Elaine O'Hickey (DSN for Schools) (Monday, Tuesday and Wednesday term-time only)

Mrs Catherine Earnshaw-Crofts (Monday, Wednesday and Thursday)

Miss Hannah Powell

Mrs Sarah Chapman (Banbury, Tuesday, Thursday and Friday)

Mrs Jo Ellis (Monday, Tuesday, Wednesday and Friday)

Ms Emily Denton (Monday, Wednesday, Thursday and Friday)

Dietitians

Ms Anne-Marie Frohock, Lead Paediatric Diabetes Dietitian

Mrs Karen Ross

Ms Megan Holland

Clinical Psychologist

Dr Mary Owen and Dr Camilla Holden

  • Psychology Secretary - Wendy Wyatt
  • Tel: 01865 234187

Diabetes Educator

Mrs Karen Ross

Email: karen.ross@ouh.nhs.uk

Research Nurses

Ms Jane Bowen-Morris, Lead Paediatric Diabetes Research Nurse

Ms Clare Megson, Paediatric Diabetes Research Nurse

Ms Alison West, Paediatric Diabetes Research Nurse

Ms Rebecca Law

Administration and support staff

  • Ms Nina Marong, Nursing Assistant
  • Ms Maria Qayyum, Diabetes Secretary
  • Mrs Mary Cheeseman, Diabetes Team Administrator

Urgent advice

Please carry out a Blood Glucose Test and a Ketone test and have your results book to hand before calling us.

Contacting us in an emergency

In the unlikely event that you are unable to contact us via the numbers below, do not wait, call your GP or 999 in an emergency.

Office hours

Monday to Friday 9.00am - 5.00pm

Diabetes Nurses' Office: 01865 228737/6

If you are unable to reach a Diabetes Nurse please call OUH switchboard.

Tel: 0300 304 7777 (automated system)

After recorded information about COVID-19, the system will ask who you wish to speak to. Ask for the operator, who will be able to connect you to either:

  • John Radcliffe Hospital
    Bleep Paediatric Endocrinology Registrar, Bleep 1775 (until 5.00pm); or
  • Horton General Hospital
    Bleep 403

Out of hours

Monday to Friday 5.00pm - 9.00pm

Tel: 07823 533466

If no answer, leave a message and we will call you back, or call OUH switchboard (see above) and ask them to bleep the on-call paediatric registrar on 1392.

Monday to Friday 9.00pm - 9.00pm

Call OUH switchboard (see above) and ask them to bleep the on-call paediatric registrar on 1392.

Weekends and Bank Holidays 9.00am - 9.00pm

Tel: 07823 533466

If no answer, leave a message and we will call you back, or call OUH switchboard (see above) and ask them to bleep the on-call paediatric registrar on 1392.

Weekends and Bank Holidays 9.00pm - 9.00pm

Call OUH switchboard (see above) and ask them to bleep the on-call paediatric registrar on 1392.

Non-urgent advice

Please call the Diabetes Nurses' Office. We check messages Monday to Friday 8.30am to 5.00pm.

Occasionally, messages left after 1.30pm may not be answered until the following working day.

Technical support

If you have technical problems with your pump, manufacturers provide 24 hour helpline support:

  • Roche: 0800 701 000
  • Medtronic: 01923 205167
  • Ypsomed (Omnipod): 0344 856 7820
  • Air Liquide for Tandem T slim: 0800 012 1560
  • Advanced Therapeutics for Dana: 01926 833273