Team contacts
For emergency contact details please see 'Urgent Advice'
Urgent advice
Consultants
- Dr Taffy Makaya, Lead Diabetes Consultant
- Dr Rachel Besser, NPDA and Research Lead
- Dr Fiona Ryan
- Dr Ranjini Mohan
Specialty Doctors
- Dr Rosemary London
- Dr Supriyo Basu
- Dr Rajat Pratap
You may see a doctor whose name is not on the list. This is because we help to train doctors in our hospitals, and sometimes they join our team for a year of specialist training. Our trainee doctors are always closely supervised by an experienced member of our multidisciplinary team.
Paediatric Diabetes Specialist Nurses
Mrs Jane Haest, Lead Paediatric Diabetes Specialist Nurse and Operational Lead
Mrs Diana Yardley
Mrs Elaine O'Hickey (DSN for Schools) (Monday, Tuesday and Wednesday term-time only)
Mrs Catherine Earnshaw-Crofts (Monday, Wednesday and Thursday)
Jenny Mainwaring
Mrs Sarah Chapman (Banbury, Tuesday, Thursday and Friday)
Dietitians
Ms Anne-Marie Frohock, Lead Paediatric Diabetes Dietitian
Ms Megan Holland
Clinical Psychologist
Dr Mary Owen and Dr Camilla Holden
- Psychology Secretary - Wendy Wyatt
- Tel: 01865 234187
Research Nurses
Ms Jane Bowen-Morris, Lead Paediatric Diabetes Research Nurse
Ms Alison West, Paediatric Diabetes Research Nurse
Ms Rebecca Law
Administration and support staff
- Ms Nina Marong, Nursing Assistant
- Ms Maria Qayyum, Diabetes Secretary
- Mrs Mary Cheeseman, Diabetes Team Administrator
Urgent advice
Please carry out a Blood Glucose Test and a Ketone test and have your results book to hand before calling us.
Contacting us in an emergency
In the unlikely event that you are unable to contact us via the numbers below, do not wait, call your GP or 999 in an emergency.
Office hours
Monday to Friday 9.00am - 5.00pm
Diabetes Nurses' Office: 01865 228737/6
If you are unable to reach a Diabetes Nurse please call OUH switchboard.
Tel: 0300 304 7777 (automated system)
After recorded information about COVID-19, the system will ask who you wish to speak to. Ask for the operator, who will be able to connect you to either:
- John Radcliffe Hospital
Bleep Paediatric Endocrinology Registrar, Bleep 1775 (until 5.00pm); or
- Horton General Hospital
Bleep 403
Out of hours
Monday to Friday 5.00pm - 9.00pm
Tel: 07823 533466
If no answer, leave a message and we will call you back, or call OUH switchboard (see above) and ask them to bleep the on-call paediatric registrar on 1392.
Monday to Friday 9.00pm - 9.00pm
Call OUH switchboard (see above) and ask them to bleep the on-call paediatric registrar on 1392.
Weekends and Bank Holidays 9.00am - 9.00pm
Tel: 07823 533466
If no answer, leave a message and we will call you back, or call OUH switchboard (see above) and ask them to bleep the on-call paediatric registrar on 1392.
Weekends and Bank Holidays 9.00pm - 9.00pm
Call OUH switchboard (see above) and ask them to bleep the on-call paediatric registrar on 1392.
Non-urgent advice
Please call the Diabetes Nurses' Office. We check messages Monday to Friday 8.30am to 5.00pm.
Occasionally, messages left after 1.30pm may not be answered until the following working day.
Technical support
If you have technical problems with your pump, manufacturers provide 24 hour helpline support:
- Roche: 0800 701 000
- Medtronic: 01923 205167
- Ypsomed (Omnipod): 0344 856 7820
- Air Liquide for Tandem T slim: 0800 012 1560
- Advanced Therapeutics for Dana: 01926 833273