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Alert COVID-19

Please find service updates and current visiting rules in our COVID-19 section.

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For immediate, life-threatening emergencies, call 999 or go to your nearest Emergency Department (A&E).

If you urgently need medical help or advice but it's not a life-threatening situation, call 111.

If you have difficulties communicating or hearing, you can use the 111 service through a textphone by calling 18001 111.

For less urgent health needs, contact your GP in the usual way.

If you are concerned that the emergency is related to your NF2, then please also contact your local NF2 specialist Nurses.

Please note working hours; outside of these hours use your local contact.

Frequently Asked Questions

What should I take to the emergency department?

The hospital that you are attending might not have any information about you, so it can be useful to take a clinic letter from the NF2 team with you.

Should I take my medication to the emergency department?

Yes, it can be useful for the staff at the hospital to know what you take.

At what point should I let the NF2 team know?

If the emergency happens during our NF2 office hours, please call us so that we can liaise with your local care team and/or the hospital and ensure they have all of the relevant information about NF2 to take care of you.

If it happens out of hours, please inform us at the earliest opportunity.