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Oxford University Hospitals NHS Foundation Trust
Optimise

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Feedback from service users

Comments from our patients

Optimise Pain Rehabilitation Unit

'Hugely thankful'

"My life would look very different without having had support from the Optimise Pain Service... I had seen lots of professionals in the past but nothing had worked.

"I was cynical, sceptical and miserable before my first appointment - I really felt that no one understood or believed me and that no one could help.

"Finally I was understood and this made such a huge difference to me. My journey has been slow and fluctuating - but I have made progress nonetheless.

"The support that I've had from the service has been more than I could ask for. Through physio and psychology I have learnt to understand me and my pain better.

"I couldn't have done it without the amazing support of the service - it has kept me going and I am hugely thankful for it."

'Helped give me the skills to enjoy life again'

"The Optimise Pain Rehabilitation Unit has helped me to turn my life around.

"I wasn't sure what they were about or what it would entail, but right now I could not be more certain that coming to them, putting my trust in them and working together with them is one of the best decisions I have made since my life was turned upside down due to pain.

"They have helped me to understand what I face every day, but more than that they have helped my family understand too.

"They have given me techniques to help manage things and taught me how to physically progress. They have helped give me the skills to enjoy life again and to live for what makes me happy. My physical and emotional progress have gone hand in hand."

'The importance of daily exercise'

"I can't stress enough the importance of daily exercise. Yes, sometimes it hurts, but without the exercise it hurts even more.

"I also found it very interesting and important to learn about how the thoughts and feelings affect the pain. Everyday exercise, meditation, practising mindfulness helps me to live a much happier and fulfilling life."