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Oxford University Hospitals NHS Foundation Trust

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Alternatives for non-emergency cases

To make the most of NHS services, choose the option that is right for your needs.

NHS 111

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.

Call 111 if:

  • you need medical help fast but it's not a 999 emergency
  • you think you need to go to A&E or need another NHS urgent care service
  • you don't know who to call or you don't have a GP to call
  • you need health information or reassurance about what to do next

For less urgent health needs, contact your GP or local pharmacist in the usual way.

If a health professional has given you a specific phone number to call when you are concerned about your condition, continue to use that number.

For immediate, life-threatening emergencies, continue to call 999.

NHS Choices

The NHS Choices website has a range of health-related information about local health services, such as your nearest GP, dentist or pharmacy.

Pharmacists (chemists)

Pharmacists can choose the right medicine for you and give advice on health problems. They can help you decide if you need to see a doctor.

Visit your GP

Your GP offers medical advice and treatment, prescriptions and referral to a specialist or hospital where necessary.

Out of Hours service

Out of Hours Service: 0845 345 8995

For urgent health problems when GP surgeries are closed:

  • 6.30pm - 8.30am Monday to Friday
  • 24 hours over weekends and bank holidays.

For routine appointments or repeat prescriptions please contact your surgery during normal opening hours.

Minor Injury Units / First Aid Units

Minor Injury Units (MIUs) are nurse-led services which treat minor injuries such as strains, sprains and broken bones. Specialist advice available from local emergency departments and specialist teams when needed.

There is no need to make an appointment at an MIU.

What are minor injuries?

  • Minor bumps to the head
  • Sprains, broken bones, fractures and dislocated fingers
  • Minor burns, cuts and bruises
  • Nose bleeds
  • Bites and stings
  • Simple ear, nose and eye complaints such as removal of splinters

After initial treatment some people may be referred to specialist services or to a GP.

Witney Minor Injury Unit (MIU)
Outpatients Department
Witney Hospital
Welsh Way
Witney OX28 6JJ
Tel (main reception): 01865 904222

10.00am - 10.30pm seven days a week.
X-rays available: 10.30am - 1.30pm and 2.30pm - 6.30pm, seven days a week (excluding bank holidays): these times may vary - please call to confirm.

Abingdon Minor Injury Unit (MIU)
Marcham Road
Abingdon OX14 1AG
Tel: 01865 903476

10.00am - 10.30pm, seven days a week.
X-rays available:
10.00am - 6.30pm Monday to Saturday
11.00am - 5.00pm Sunday

Wallingford First Aid Unit
Wallingford Hospital
Reading Road
OX10 9DU
Tel: 01865 425200

8.30am - 6.30pm Monday to Friday
No X-ray service

Bicester Community Hospital First Aid Unit
Piggy Lane
Bicester OX26 6HT
Tel: 01865 903880

6.00pm - 11.00pm Monday to Friday
8.30am - 11.00pm weekends and Bank Holidays

Chipping Norton Outpatient Unit / First Aid Unit (out of hours)

Chipping Norton War Memorial Community Hospital
Russell Way, London Rd, Chipping Norton OX7 5FA

Outpatient Unit (OPU)
8.30am - 5.00pm Monday to Thursday
8.30am - 4.30pm Fridays
Tel: 01865 903 333

First Aid Unit (out of hours)
5.00pm - 9.00pm
Weekends and Bank Holidays 10.00am - 9.00pm
Walk-in service, no appointment necessary