Patient guide

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Welcome to the patient guide section

We hope this section answers any practical questions you may have about attending hospital as a visitor, inpatient or outpatient.

Do you have a specific individual need when you come to hospital?

Do you need an interpreter, special consideration regarding your disability, large print, Easy Read or audio information?

If so, please contact the department you are visiting or the Patient Advice and Liaison Service (PALS).

Do you have a learning disability?

We have a Hospital Passport.

Do you prefer Easy Read information?

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Patient information leaflets

Please note: many of our patient information leaflets still include the former trust names of 'Oxford Radcliffe Hospitals NHS Trust' or 'Nuffield Orthopaedic Centre NHS Trust', from before the merger and the creation of Oxford University Hospitals NHS Trust.

We are in the process of reviewing these leaflets and updating them with the Oxford University Hospitals logo.

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Lost property

What to do if you have lost something whilst on one of our hospital sites


  • Please contact the ward staff - items found are kept on the ward.

Outpatients / visitors

  • Please contact the department or ward that you visited.

Items of value

Valuable items are taken to the Security Office on Level 2 of the John Radcliffe Hospital.

  • Tel: 01865 221106

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Support for carers

Do you look after someone? Carers Oxfordshire listens to carers and provides information and advice. It also aims to help carers get the support they may need.

Quick links

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