Media enquiries
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The Media and Communications Unit
The Media and Communications Unit provides:
- 24 hour, seven days per week media relations support to the Trust; this includes media monitoring, developing a programme of proactive media events, running an out-of-hours media handling service and advising and briefing senior colleagues on issues likely to reach the public domain
- communications training
- strategic communications advice and support
- crisis and issues management
- development and implementation of internal and external communications strategies for the Trust
- communications support for operational projects across the Trust
- production of newsletters, Annual Reports and other publications
- development of the Trust's website, intranet and other new media opportunities.
Contact us
Please only contact us if you are a member of the press. Contact details for non-press enquiries
- Media and Communications Unit
Level 3, Academic Centre
John Radcliffe Hospital
Headington
Oxford OX3 9DU
- Tel: 01865 231471
Fax: 01865 851199
Email: media.office@ouh.nhs.uk
- Out of hours pager: 07623 940 324
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Media and Communications team
- Melanie Proudfoot
Associate Director Communications and Marketing
Tel: 01865 221742
- Susan Brown
Senior Communications Manager
Tel: 01865 231475
- Alison Barnes
Communications Manager (NIHR Biomedical Research Centre, Oxford)
Mon, Wed, Thurs: 01865 743348
Tues: 01865 231471 (Media and Communications Unit)
- Kelly Dodgson
Communications Manager
Tel: 01865 234690
- Anne Parker
Senior Communications Officer
Tel: 01865 231473
- Steph Clark
Communications Officer
Tel: 01865 231471
- Caroline Rouse
Foundation Trust Membership Officer
Tel: 01865 231472
- Frances Bonney
Web Communications Officer
Mon, Tues, Thurs: 01865 231474
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Condition checks
We have a duty to protect patient confidentiality. We can only give out a condition check for a patient if we have a name of the patient and we have the patient's or relative's permission to release the information.
In some circumstances anonymous condition checks can be given out for patients who have not been named in the public domain. However, we will still require a name in order to verify and provide the information.
In any criminal matter we will refer requests for condition checks to the appropriate police force.
View Department of Health information on patient confidentiality and access to health records
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Filming and photography on site
All requests for filming and/or photography on any of our hospital sites must be made in advance through the Media and Communications Unit. This applies to members of the public (including people who work for the Trust, hospital volunteers and medical students) as well as the media.
This is to protect patient confidentiality and privacy. The Oxford University Hospitals NHS Trust sites are private property and therefore the same rules apply to filming/photography inside and outside our buildings.
The Trust reserves the right to decline requests which conflict with operational requirements, or our duty to respect patient and staff confidentiality, or which we feel are not in the best interests of the Trust. Please do not arrive on any of the hospital sites without permission. If you do so, you may be asked to leave by Trust security.
If you do obtain permission for filming and/or photography, please bear the following rules in mind at all times:
- Do not film or photograph, in a way that will identify them, patients who have not given their written consent to be filmed. (The Trust will provide filming consent forms for patients.)
- Do not film or photograph, in a way that will identity them, vehicle registration plates or patient records.
- Obtain verbal consent from staff before filming or photographing them.
- Respect the wishes and requests of any patients or staff that you are filming with.
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Parking
We regret we are not able to provide special parking arrangements for journalists and television crews. At all sites it may be possible to park in the short-stay bays if you have a large amount of equipment to unload. Please contact us for more information.
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